TalkTalk Help

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Important notice
Customers have reporting seeing "Your Mailbox is Currently Unavailable" when accessing webmail and difficulty accessing their emails via clients such as outlook for via mobile devices...

Email Settings - IMAP & POP3

Click your email address from the list below to get relevant email settings.

We also have step by step instructions for setting up email clients and an article that answers questions about what an email client is and how it works.

@talktalk.net

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Account Type  IMAP (recommended) POP3
Login / Username username@talktalk.net username@talktalk.net
Incoming mail server mail.talktalk.net mail.talktalk.net
Incoming Port 143 110
Outgoing mail server smtp.talktalk.net smtp.talktalk.net
Outgoing Port 587 587
Outgoing SSL No No
Outgoing Authentication Yes Yes

NOTE: When adding your talktalk email account to windows 8 machines be sure to use the imap settings above. 

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@tiscali.co.uk

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@tiscali.co.uk username@tiscali.co.uk
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes
 

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Password helper

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Client troubleshooting

 

@dial.pipex.com or @dsl.pipex.com

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Account Type  Dial DSL
Login / Username abc12@dial.pipex.com or alias@dial.pipex.com abc12@dsl.pipex.com or alias@dsl.pipex.com
Incoming email (POP3) pop.dial.pipex.com pop.dsl.pipex.com
Outgoing email (SMTP) smtp.dial.pipex.com smtp.dsl.pipex.com
Incoming email (IMAP) pop.dial.pipex.com pop.dsl.pipex.com
Incoming Port (IMAP) 143 143
Incoming Port (POP3) 110 110
Outgoing port (IMAP & POP3) 587 587
SSL No No
Outgoing Autentication No No

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

@lineone.net

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@lineone.net    username@lineone.net   
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Client troubleshooting

 

@tinyworld.co.uk

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@tinyworld.co.uk username@tinyworld.co.uk
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@tinyonline.co.uk

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@tinyonline.co.uk   username@tinyonline.co.uk    
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@worldonline.co.uk

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@worldonline.co.uk username@worldonline.co.uk  
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Client troubleshooting

 

@screaming.net

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@screaming.net   username@screaming.net    
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@ukgateway.net

Important notice

If you have already set up your client to work with POP3 do not change the settings to IMAP. If you are setting up the account for the first time we recommend that you use the IMAP settings

Setting Type IMAP (recommended) POP3
Login username@ukgateway.net   username@ukgateway.net  
Incoming email server imap.tiscali.co.uk pop.tiscali.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.tiscali.co.uk smtp.tiscali.co.uk
Outgoing Port 587 587
SSL No No
Outgoing Authentication Yes Yes

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@homecall.co.uk

Important notice

Accessing emails via a mobile device?

Unfortunately if you’re not connected to a TalkTalk internet connection it’s not possible to use your email account via a mobile device such as a laptop, smartphone or tablet. Access via 3rd party networks such as other broadband and mobile providers is not possible. 

 

Top Tip: Why not create a @talktalk.net email address which allows access via a mobile device? This can be done in Myaccount, for more information see how to setup a Talktalk email address

Setting Type IMAP (recommended) POP3
Login firstname.lastname@homecall.co.uk firstname.lastname@homecall.co.uk
Incoming email server pop3.homecall.co.uk pop3.homecall.co.uk
Incoming Port 143 110
Outgoing email (SMTP) smtp.homecall.co.uk smtp.homecall.co.uk
Outgoing Port 25 25
SSL No No
Outgoing Authentication No No

Forgotten password?

Password helper

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Setup guides

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Client troubleshooting

 

@toucansurf.com

Important notice

Accessing emails via a mobile device?

Unfortunately if you’re not connected to a TalkTalk internet connection it’s not possible to use your email account via a mobile device such as a laptop, smartphone or tablet. Access via 3rd party networks such as other broadband and mobile providers is not possible. 

 

Top Tip: Why not create a @talktalk.net email address which allows access via a mobile device? This can be done in Myaccount, for more information see how to setup a Talktalk email address

Setting Type IMAP (recommended) POP3
Login username@toucansurf.com username@toucansurf.com   
Incoming email server imap.toucansurf.com pop3.toucansurf.com
Incoming Port 143 110
Outgoing email (SMTP) smtp.toucansurf.com smtp.toucansurf.com
Outgoing Port 25 25
SSL No No
Outgoing Authentication No No

 

Please Note: If you're connecting via a 3G network rather than your TalkTalk home broadband you may need to change the outgoing mail server (SMTP) to the one that corresponds to your mobile network provider. Please contact them for details.

Forgotten password?

Password helper

Need step by step instructions?

Setup guides

Having problems?

Client troubleshooting

 

What is IMAP and POP3

The main difference between IMAP (Internet Messaaged Access Protocol) is that with IMAP the client syncs with the TalkTalk mail servers. When you make changes on the computer, the same changes will appear in webmail and other email clients you have set up.

With POP (Post Office Protocol) the email client and the TalkTalk mail server are not synced. All changes you make in the email client will only affect the client and will not be visible in webmail or other email clients.

We recommend using IMAP, however if you have already set up your email using POP then don't make any setting changes as you may lose your emails.

If you have a TalkTalk Business (including Nildram) email address and need support go to http://www.talktalkbusiness.co.uk/support/

Important notice

If your email address isn’t one of those listed, it’s best to contact the email provider directly. They'll be able to provide you with the correct settings and support with their services.

Examples of popular free email services are Yahoo, Gmail and Hotmail, and you can find support on their sites: Yahoo support, Gmail support and Hotmail support.

 

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